Shipping policy

We are committed to delivering your pet products safely and efficiently across Canada and the United States.

Processing time

Orders are typically processed within 1–3 business days after payment confirmation.

Shipping time

Delivery times vary depending on destination:

Canada: 5–12 business days

United States: 5–15 business days

Shipping cost

We offer free shipping on all orders.

Delays

Delivery times may vary due to carrier delays, customs, or peak seasons.

Important note

Please ensure your shipping address is correct before placing your order. We are not responsible for delays caused by incorrect addresses.

Contact

For any shipping questions, please contact us via the Contact page.