Shipping policy
We are committed to delivering your pet products safely and efficiently across Canada and the United States.
Processing time
Orders are typically processed within 1–3 business days after payment confirmation.
Shipping time
Delivery times vary depending on destination:
Canada: 5–12 business days
United States: 5–15 business days
Shipping cost
We offer free shipping on all orders.
Delays
Delivery times may vary due to carrier delays, customs, or peak seasons.
Important note
Please ensure your shipping address is correct before placing your order. We are not responsible for delays caused by incorrect addresses.
Contact
For any shipping questions, please contact us via the Contact page.